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Policies  ·  Jhunjhunwala Diamonds

Shipping & Insurance

At Jhunjhunwala Diamonds, we understand that purchasing fine diamond jewellery is a significant decision, and that your order deserves the same care and security from our hands to yours. Every shipment we dispatch is handled with the utmost caution, fully insured, and entrusted only to our verified logistics partner.

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Free Shipping

Every purchase is delivered without any additional delivery charges, across India.

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Fully Insured

Every order is fully insured from the moment it leaves our facility until it is received and signed by you.

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Premium Packaging

Tamper-proof, discreet packaging with premium box and all relevant certificates included.

Shipping Within India

We offer FREE SHIPPING on all orders — every purchase you make is delivered to you without any additional delivery charges.

Our Shipping Partner

All of our orders are fulfilled exclusively through Sequel Logistics, one of India's trusted specialised logistics providers for high-value goods. Sequel ensures end-to-end tracking, secure handling, and reliable delivery timelines across the country.

Expected Delivery Timeline

  • Metro cities: 2 to 4 business days
  • Non-metro and Tier 2/3 cities: 4 to 5 business days
  • Remote or difficult-to-access areas: may require additional time

Note: Delivery timelines are estimates and may vary due to public holidays, weather conditions, or unforeseen logistics delays.


Insurance & Packet Safety

Every order dispatched by JJD is fully insured from the moment it leaves our facility until it is received and signed by you. This means that in the rare and unlikely event of loss or damage in transit, you are completely protected.

Our logistics partner Sequel Logistics adheres to strict handling protocols specifically designed for fine jewellery and high-value shipments. Each parcel is dispatched in tamper-proof, discreet packaging to ensure no indication of its contents is visible externally.

Receiving Your Order

We strongly request that you inspect your package carefully at the time of delivery. If you notice any signs of tampering, damage, or compromise to the packaging, please do not accept the delivery and contact our support team immediately. A valid government-issued photo ID may be required at the time of delivery.


Order Tracking

Once your order is dispatched, you will receive a shipping confirmation via email along with your package tracking number. You can use this to monitor your shipment in real time at every step of the journey via the Sequel portal. Our support team is available to assist you with any tracking queries.


Packaging

Each JJD order is thoughtfully packed in durable, tamper-proof packaging to ensure it reaches you safely and securely. Your jewellery is delivered in our premium box, along with all relevant certificates giving you complete assurance of the product you have purchased.

If you are purchasing a gift for a loved one, please reach out to our support team and we will arrange complimentary gift wrapping with a personalised message card at no extra cost.


Shipping & Delivery Queries

For any shipping or delivery related queries, please contact us at help@jhunjhunwaladiamonds.com or reach out to our support team via call.